ChargedUp support

Need help? Please get in touch with our team

If you are a ChargedUp venue partner and you need help with your station please email venuesupport@chargedup.green

If you are a customer and you need help with your rental experience please email usersupport@chargedup.green

Venue FAQ's

How do I get a ChargedUp station and what does it cost?

The stations are free? What's the catch?

What happens when the station arrives at my venue?

How does it work?

How much does it cost to rent a power bank?

Am I responsible for maintaining the hardware?

Customer FAQ's

How much does it cost to rent a power bank?

What is the most I will be charged for using the service?

How do I rent and return a power bank?

I rented a power bank but it isn't working, what should I do?

What devices can ChargedUp power banks charge?

What happens if the ChargedUp station is too full or totally empty?

Bringing the UK's largest phone charging network to Australia

Need help or have a question our FAQs don't answer? Get in touch with us below:

Users: usersupport@chargedup.green

Venues: venuesupport@chargedup.green

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